Slipped at a store. Can I really do anything about it?

Outline. Marty to write or approve the actual text.

1. Who is responsible for keeping a place safe.
2. What makes a fall “someone else’s fault” (in plain terms).
3. What to do right away: report it, photos, witnesses, a doctor.
4. Snow, ice and city sidewalks: the short notice deadlines. [MARTY TO CONFIRM]
5. What a claim usually looks like, from start to finish.